Holiday Inn Express - Lockport, an IHG Hotel

This is my second stay and will now be my #1 pick for the area. Room could not be cleaner! Didn't smell of anything but freshly bleached surfaces and linens! (I am scent sensitive and traveling is always stressful- I can tell in a second if a room is stale, has been smoked in, fridge or air-con is sour, room has scented "cover ups" or the previous guests perfume on anything.) Bed was comfy (even 2 kinds of pillows) and air con fresh and worked well. The room had the right amenities, counter space, thoughtful and useful details and lighting- the bathroom mirror was like one giant ring light. I somewhat expected this human design approach from a new build, I wish all hotels were like this!! We didn't need room service for the short stay.

Staff was friendly. The rooms were super- clean and very comfortable. The location was great; 30 minutes or less to all we had planned. I requested 2 rooms that were close together; we were just across the hall from each other. Great! Would definitely book again.

The Hotel was spotless. There was a Keurig in the room for coffee and tea. Staff was friendly and pleasant. Free breakfast buffet had plenty of items. There was free coffee, tea and hot chocolate in the lobby. Only 20 minutes from buffalo where we had our event. Highly recommend.

Cleanliness. Comfy beds. Good breakfast selection. Friendly smiling staff.

Location was perfect for us. Room was clean, great size, comfortable. Good quality shampoo, conditioner, body wash, hand soap and body lotion supplied. Plenty of coffee, tea and cups. One of the best hotels I've stayed at, with pleasant staff.